Effective Date:1 Jan 2018
At Eco Software, we stand behind the quality of our services and want our clients to be completely satisfied with their experience. That’s why we offer a 30-day no-questions-asked refund policy for eligible services.
30-Day Refund Guarantee
If for any reason you are not satisfied with our services, you may request a full refund within 30 days of your initial purchase or service activation. No explanations or questions required — your satisfaction is our priority.
Eligibility Criteria
- Refund requests must be made within 30 calendar days of the original purchase or service start date.
- The refund policy applies only to first-time purchases of eligible services.
- Services that have been substantially completed or delivered in full may not be eligible.
- Monthly or subscription-based services are eligible for a refund only for the first billing cycle.
Non-Refundable Items
The following are not eligible for refunds:
- Domain name registrations or renewals
- Third-party software licenses or tools purchased on your behalf
- Completed custom development work (if beyond 30% progress)
- Services requested after the 30-day period
How to Request a Refund
To request a refund, please contact us at:
Email: support@ecosoftwarewyoming.com
Phone: +1 844-690-0065
Subject Line: Refund Request – Eco Software
Please include your invoice number and service details in your request.
Processing Time
Approved refunds will be processed within 5-10 business days and returned to the original payment method. You will receive confirmation once the refund has been issued.
Policy Changes
Eco Software reserves the right to modify this refund policy at any time. Changes will be posted on this page with the updated effective date. Refunds requested prior to any changes will be honored under the terms in effect at the time of purchase.
Thank you for choosing Eco Software. Your satisfaction is our success.